Dear Customer,
This notification is to inform you of scheduled maintenance that may affect your Small Business Technology Solutions service. Please review the details of this notification to determine if it will affect your service.
Brief Description: Mail Server Upgrade
Maintenance Start: November 5, 2009 9:00 PM EST
Maintenance End: November 6, 2009 6:00 AM EST
Customers Effected: All Domains
Impact: High
Full Description:
At approximately 9:00PM on November 5, 2009, we will be performing service affecting maintenance to our mail server. This is a full mail server upgrade to a better performing server along with more than 10 times the storage capacity an additional layer of data protection for customer e-mails. The mail and webmail system will also be updated to the latest feature set offered by SmarterMail (v6.5 Enterprise) to incorporate additional browser support, faster performance, and many new features. This new platform will also give us the ability to offer Microsoft Exchange ActiveSync compatible “push e-mail” to Outlook, Mobile Phones (iPhone, BlackBerry, Palm Pre, etc), and other software platforms.
During this maintenance period we expect no more than 1 hour of mail inaccessibility. We request that customers please delay usage of mail until the maintenance period is complete to prevent any data loss.
We apologize for any inconvenience this maintenance may cause and appreciate your patience as we continue to improve systems.
Please direct any comments or questions to us at support@seeus4it.com or 262-671-4898
Thank You
System Maintenance Info
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Our Answer to Managed Services
Small Business Care is an all in one IT management contract. It provides your company with piece of mind and better planned costs. Every business today relies on technology in many aspects of the day to day operations. From email to websites to accounting, there are few things technology has not touched in today’s business world. That is where we come in, you do not want to worry about managing your technology infrastructure, and you have more important things to do like running your business. Our set of management contracts provide you with the reliability and response you need to make technology work for you!
What does it includes?
- Network Health Monitoring
- Client/Server Health Monitoring,
- Client/Server Windows Update Monitoring
- Client/Server Virus Monitoring
- New User Account Creation/Remote
- Setup 5GB Offsite Backup Storage (Upgradable)
- Daily Backup Monitoring
- Priority Onsite Support Callouts
- 1 Hour of Included Onsite Support Monthly
- 1 Hour of Included Remote Support Monthly
- Unlimited Priority Email Support and Vendor Relation
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What are the Advantages
- Fixed Monthly Cost for Support
- Improved Network Reliability
- Company Data is Backed Up and Safe
- Priority Onsite Support
- Priority Email Support
- Single Point of Contact
- No Worries or Vendor Hassles
- Regular Contact with Us
- We Keep You Informed
- Proactive (Fix issues before they become problems)
- Saves Money
- You can now go back to worrying about your business and not your technology problems
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If you would like more information on how we can reduce your IT support costs please give one of our offices a call:
Kenosha Office – 262-671-4898
Janesville Office – 608-554-4858
Small Business
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