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Archive

Posts Tagged ‘Kenosha’

Efficiency Expert: Data Backup and Disaster Recovery

November 8th, 2011 No comments

Performing regular data backups is a mundane but essential job that is often not appreciated until the inevitable happens – the loss of your business’ critical data. This can be caused by many occurrences – hardware failure, data corruption due to a malware infection or virus, physical damage to your place of business such as fire or storm damage, theft or vandalism, or simply an innocent employee error. The task is becoming ever more difficult due to exponential data growth, which leading IT research and advisory firm Gartner, Inc. estimates to be about 45% annually. It is challenging to find backup and disaster recovery solutions that are both efficient and cost-effective as the amount of your critical data continues to grow.

Data backup and disaster recovery planning are best practices for every business, regardless of size. Small Business Technology Solutions can provide you with a simple, reliable, affordable AUTOMATED backup system that integrates both on-site backup for situations where local data recovery is feasible and cloud-based off-site backup in the event of the complete loss of data. Backups can include email messages, contact lists, files, databases, or even entire volumes. Data is encrypted during transmission to the cloud and is immediately available for remote recovery. Three copies of the data are maintained at separate locations – one locally at your place of business and two others in geographically separate data centers. All backups are managed and monitored by professionals and require little effort or expertise on your part.

Contact Small Business Technology Solutions today for a review of your data backup needs. For just a reasonable monthly fee, you can have this little slice of heaven and rest easier knowing your data can be restored if and when the need arises.

 

What is Unified Communications?

October 11th, 2011 No comments

Cisco UC320WUnified communications (UC) is the integration of real-time communication services such as instant messaging, telephony, video conferencing and data sharing with non-real-time communication services such as voice mail, email and fax.  In its broadest sense, UC can encompass all forms of communication that are exchanged via the medium of the TCP/IP network.  UC allows an individual to send a message on one medium and receive the same communication on another medium. For example, one can receive a voice mail message and choose to access it through e-mail or a cell phone. If the sender is online according to their presence information and currently accepts calls, the response can be sent immediately through instant messaging or video call. Otherwise, it may be sent as a non real-time message that can be accessed through a variety of media.

The main advantage of unified communications is the reduction of communication response time, which often is essential in customer service, decision making and acting upon instructions.  Unified communications integrates all systems employees might already use, and helps those systems work together in real time.  It allows users to seamlessly collaborate with others, even if they are in separate locations.

Small Business Technology Solutions can provide the best unified communications products to fit your business needs.  Contact us today to schedule a review of your communication systems and start on your way to improved customer service and employee collaboration.

Meraki MR16 Dual Radio 802.11n Access Point

October 11th, 2011 No comments

Merak MR 16 Access Point

The Meraki MR16 is an enterprise class, dual-concurrent 802.11n access point designed for high-density deployments in large offices, schools, hospitals, hotels and large retail stores.  The MR16 features dual-concurrent, dual-band operation and advanced 802.11n technologies such as MIMO and beam forming, delivering the high throughput and reliable coverage required by the most demanding business applications like voice and video.

The MR16 is monitored 24×7 and managed through the Meraki Enterprise Cloud Controller, with an intuitive browser-based interface that delivers real-time alerts if your network encounters problems. Remote diagnostics tools enable real-time troubleshooting over the web, meaning multi-site, distributed networks can be managed remotely.  The MR16’s firmware is always kept up to date from the cloud.  New features, bug fixes, and enhancements are delivered seamlessly over the web, so you never have to manually download software updates or worry about missing security patches.  And it self heals, responding automatically to switch failures and other errors.

The MR16 features integrated, easy-to-use security technologies to provide secure connectivity for employees and guests alike.  Advanced security features provide wire-like security while still being easy to configure.  One-click guest isolation provides secure, Internet-only access for visitors.  The policy firewall (Identity Policy Manager) enables group-based, granular access policy control.

Despite its incredible  power  and feature set, the MR16 is  the lowest profile 802.11n access point available – at just one inch thick, it blends seamlessly into any environment.  In addition to looking great, the MR16 is earth friendly: we’ve eliminated excess packaging and documentation, and 90% of the access point materials are recyclable.  A maximum power draw of only 10.5 watts and a cloud-hosted, multi-tenant controller mean that pollution, material utilization and your electric bill are kept to a minimum.

Contact Small Business Technology Solutions, Inc., your Meraki Authorized Reseller during October to obtain a special 30% discount on the MR16 and all other Meraki products.  This offer is good on Meraki products only and expires on October 31, 2011.

Happy Holidays!

December 15th, 2010 No comments

 

In 2010 we made great strides as a company, we added many new services and improved our network infrastructure all in an effort to provide the best service to our clients. 

Our spam filtration service is helping keep the inbox clean of many companies in the area, to date we have blocked 16,467,452 emails. Our systems on average receives just under 30,000 emails a day, with only 500-600 or so being legitimate. $10.99 a month covers your whole company, so if you are not protecting your company with our system we encourage you to with a 60 day risk free trial.

  

We have been very busy this year helping local companies promote themselves with new websites and social media services. Take a look at some of the great sites launched in 2010 including our own:

       

        

   

We provide complete website design and hosting services on our state of the art network for prices a small business can actually afford.

Have you been to a Janesville Jets game this season? Many of you have noticed the free WiFi access at the rink, one of many large scale wireless projects we have been involved in. We have installed a large wireless network at Road Ranger Stadium in Rockford home of the RiverHawks, providing wireless access throughout the entire stadium for both fans and staff. We also provided temporary free WiFi internet for the Rock Regional Business Expo covering the e ntire 50,000 sq foot facility with internet for vendors and patrons alike. (All in one day, with no harm to the facility) Our Downtown Janesville WiFi Project currently has an average of 10-20 people on it per day. We will be expanding coverage come spring as we now have contracts with both Charter and TDS. 

We could go on and on with all the great things that have happened in 2010 but we just want to wish you and your families a very safe and happy holiday season and we look forward to helping your business grow in 2011. 

 

Recent Testimonials

“As with many small businesses today our computer system was crucial to the working of our business, however, like so many other businesses we were constantly trying to find ways to keep our bottom line down and maintenance of our computer systems was low on the priority list. 

When we decided to get professional help, someone mentioned Small Business Technology Solutions.  I can’t believe the difference.  Their rates are reasonable, the service is great, I call and they are at the office within a couple of hours.  They are diligent, if there is a problem that takes some time or is not easy to fix they will stay on it until complete.

I can say without a doubt that I would recommend Small Business Technology Solutions to anyone in need of computer solutions.”

Ellen Ganschaw
Kenosha Community Foundation

_________ 

“Having reliable access to the internet is a must for anyone who works in the press box at Road Ranger Stadium – me, other broadcasters, our local media and press-box staff. The internet in the press box had long been prone to slowdowns and sometimes a complete collapse. Our broadcast relies heavily on new media, so when I can’t access scores or listener email, my job becomes immeasurably more difficult.

I met Robert and Mike at a Forward Janesville event and was impressed by not merely their knowledge and enthusiasm, but by the fact that they can translate the tech jargon into English for the layman without dumbing it down. They clearly articulated what they proposed, in terms of equipment, operation, bandwidth capability and results.

Small Business Technology Solutions proposed not just a significant upgrade in the quality of our press box wireless access, but full wireless access throughout the stadium – for media, players and fans – something that our ownership had billed as a feature of the new stadium prior to its construction, but something we had yet to deliver on.

Robert and Mike toured the entire stadium to lay out the logistics of the task. Professional athletes are notoriously prone to complain about the slightest thing. Our players, who to a man bring laptops or iPods to the clubhouse, were happy about the ability to check scores, surf the web or download music at their lockers. Our tech-savvy fans had a new element to take advantage of when in the stadium.

 From my perspective, our partnership with Mike and Robert has been an unqualified success.”

 Bill Czaja
Director of Broadcasting & Media Relations
Rockford RiverHawks Professional Baseball Club 

Spring Newsletter

March 29th, 2010 No comments

Spring is here, and I know we are all excited about the warm weather that is slowly approaching. We have been very busy and would like to take this opportunity to give you a little insight into all the new changes and tell you about some new deals for the spring time.

Specials and Promotions

PC Cleanup Special – Only $85 per machine
This includes coming to your home or business and getting rid of the following:

  • Viruses
  • Spyware and Adware
  • Remove old files from user profile
  • Remove Any Unwanted Programs
  • We will also update System Drivers and BIOS if needed

Email Marketing/ Newsletter System – Starting at Only $8.95
Stay in touch with your customers with a monthly newsletter; tell them about specials or coupons. Our system allows organizations of all sizes to easily create, send, and track email newsletters, marketing campaigns, RSS feeds, surveys, and autoresponders.

Social Media Integration – Only $150
Social Media is the new way companies and people connect, whether it is facebook, twitter, linked In, etc. More and more people are going online to find what they need, or services locally. We will come out to your business and get you setup and personally show you how to use everything, and link all of your social media outlets together and link them to your website.

 
Company Update

Does your Business Need a Website? or Do you need a NEW Website?
We have a large base of businesses looking to us for website design and hosting. We provide all custom designs to suit your exact needs all at prices you can afford. Some site that have recenly been completed visit: UWWCEO, Janesville Ice Arena and ClestKiwi To see more samples of our work click here

 

Enterprise Grade SPAM filtering
We have officially launched a new service to combat SPAM for any of our customers. Even if you do not host your email through us, we will filter all of your email with the Industries leading SPAM filter by Barracuda Networks. The same system used by most Fortune 500 companies and the United States Military. All for a price any small business can afford, for more information visit our website

Vendor Partners
As we continue to provide great customer service and support to our customers and community we are constantly partnering with companies to provide the quality products and services you need. Did you know you can order Dell, HP, Cisco, and Microsoft products directly through us with better personal customer service than Best Buy® or Geek Squad®?
 
 
Upcoming Projects
 
As you might have been hearing over the airwaves and through the grapevine, we are working on a project to implement free community wireless access in the Downtown Janesville area. Please check out the article in the Janesville Gazette and our Company Blog for more information. If you would like to help or support the project please give Robert a call at 608-554-4858.
 
 
 
 
Internal Network Upgrades
In an effort to provide better customer service and protect your information we are in the process of upgrading and building our own new small data center to house all of your servers, network equipment and off-site backup storage systems; complete with 24/7 video surveillance, redundant high speed carrier grade internet links and backup power. The new center should be running at full capacity later this year.