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Archive

Archive for the ‘Small Business’ Category

Efficiency Expert: Data Backup and Disaster Recovery

November 8th, 2011

Performing regular data backups is a mundane but essential job that is often not appreciated until the inevitable happens – the loss of your business’ critical data. This can be caused by many occurrences – hardware failure, data corruption due to a malware infection or virus, physical damage to your place of business such as fire or storm damage, theft or vandalism, or simply an innocent employee error. The task is becoming ever more difficult due to exponential data growth, which leading IT research and advisory firm Gartner, Inc. estimates to be about 45% annually. It is challenging to find backup and disaster recovery solutions that are both efficient and cost-effective as the amount of your critical data continues to grow.

Data backup and disaster recovery planning are best practices for every business, regardless of size. Small Business Technology Solutions can provide you with a simple, reliable, affordable AUTOMATED backup system that integrates both on-site backup for situations where local data recovery is feasible and cloud-based off-site backup in the event of the complete loss of data. Backups can include email messages, contact lists, files, databases, or even entire volumes. Data is encrypted during transmission to the cloud and is immediately available for remote recovery. Three copies of the data are maintained at separate locations – one locally at your place of business and two others in geographically separate data centers. All backups are managed and monitored by professionals and require little effort or expertise on your part.

Contact Small Business Technology Solutions today for a review of your data backup needs. For just a reasonable monthly fee, you can have this little slice of heaven and rest easier knowing your data can be restored if and when the need arises.

 

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What is Unified Communications?

October 11th, 2011

Cisco UC320WUnified communications (UC) is the integration of real-time communication services such as instant messaging, telephony, video conferencing and data sharing with non-real-time communication services such as voice mail, email and fax.  In its broadest sense, UC can encompass all forms of communication that are exchanged via the medium of the TCP/IP network.  UC allows an individual to send a message on one medium and receive the same communication on another medium. For example, one can receive a voice mail message and choose to access it through e-mail or a cell phone. If the sender is online according to their presence information and currently accepts calls, the response can be sent immediately through instant messaging or video call. Otherwise, it may be sent as a non real-time message that can be accessed through a variety of media.

The main advantage of unified communications is the reduction of communication response time, which often is essential in customer service, decision making and acting upon instructions.  Unified communications integrates all systems employees might already use, and helps those systems work together in real time.  It allows users to seamlessly collaborate with others, even if they are in separate locations.

Small Business Technology Solutions can provide the best unified communications products to fit your business needs.  Contact us today to schedule a review of your communication systems and start on your way to improved customer service and employee collaboration.

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Meraki MR16 Dual Radio 802.11n Access Point

October 11th, 2011

Merak MR 16 Access Point

The Meraki MR16 is an enterprise class, dual-concurrent 802.11n access point designed for high-density deployments in large offices, schools, hospitals, hotels and large retail stores.  The MR16 features dual-concurrent, dual-band operation and advanced 802.11n technologies such as MIMO and beam forming, delivering the high throughput and reliable coverage required by the most demanding business applications like voice and video.

The MR16 is monitored 24×7 and managed through the Meraki Enterprise Cloud Controller, with an intuitive browser-based interface that delivers real-time alerts if your network encounters problems. Remote diagnostics tools enable real-time troubleshooting over the web, meaning multi-site, distributed networks can be managed remotely.  The MR16’s firmware is always kept up to date from the cloud.  New features, bug fixes, and enhancements are delivered seamlessly over the web, so you never have to manually download software updates or worry about missing security patches.  And it self heals, responding automatically to switch failures and other errors.

The MR16 features integrated, easy-to-use security technologies to provide secure connectivity for employees and guests alike.  Advanced security features provide wire-like security while still being easy to configure.  One-click guest isolation provides secure, Internet-only access for visitors.  The policy firewall (Identity Policy Manager) enables group-based, granular access policy control.

Despite its incredible  power  and feature set, the MR16 is  the lowest profile 802.11n access point available – at just one inch thick, it blends seamlessly into any environment.  In addition to looking great, the MR16 is earth friendly: we’ve eliminated excess packaging and documentation, and 90% of the access point materials are recyclable.  A maximum power draw of only 10.5 watts and a cloud-hosted, multi-tenant controller mean that pollution, material utilization and your electric bill are kept to a minimum.

Contact Small Business Technology Solutions, Inc., your Meraki Authorized Reseller during October to obtain a special 30% discount on the MR16 and all other Meraki products.  This offer is good on Meraki products only and expires on October 31, 2011.

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Get 30% off on all Meraki Wireless Products purchased by Oct. 31st 2011!

October 5th, 2011

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Do you know where your website is hosted?

July 7th, 2011

Most businesses cannot answer that question, which for something as important as your website we find a bit alarming. We would like to tell you a little bit how we treat our customers different…

We have invested heavily into our systems to make them as reliable and high performance as possible, yet affordable. Our web hosting system stretches across 3 geographically diverse datacenters, giving our customers assurance there website will stay up and have backup servers to take over just in case. Our primary Tier IV datacenter is located in Washington DC connected to one of the highest concentrations of fiber in the US supplying over 20 Gigabits per second to our systems and providing less than 30ms latency to the Midwest. The facility features multiple redundant power connections, 3 2-megawatt generators and 8 redundant UPS units. It features 3 on site 600-ton cooling towers fully meeting N+1 standards.

Backing up our world class DC datacenter is our secondary facility located in Dallas Texas. This Tier III N+1 facility pulls power from 3 separate electrical grids, 6 redundant UPS units and has 5 100-ton cooling towers. The center is connected to a network with over 60 Gigabits per second of bandwidth with less than 40ms of latency to the Midwest, providing our backup web servers with the speed and redundancy you need.

Finally backing up our DC and Dallas datacenters is our own private Janesville WI Tier II facility. This center has bandwidth capacity upwards of 30 megabits per second along with redundant UPS systems.

All of our servers are fully virtualized to protect against hardware failure, and unlike other companies who simply resell hosting we manage and have full control of our servers. What this means for you is no red tape, no waiting on hold for an 800-number to get a setting on your site changed. It also means if there is a problem we have direct remote access to the systems to fix the problem, an being virtualized allows us to recover from hardware failures almost instantly.

All of this starting at less than $10 a month. Basically we got your covered!

For more information about our hosting services including Email, SPAM filtration and offsite storage please visit our website at seeus4it.com.

 

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