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Archive for November, 2011

Efficiency Expert: Data Backup and Disaster Recovery

November 8th, 2011 Comments off

Performing regular data backups is a mundane but essential job that is often not appreciated until the inevitable happens – the loss of your business’ critical data. This can be caused by many occurrences – hardware failure, data corruption due to a malware infection or virus, physical damage to your place of business such as fire or storm damage, theft or vandalism, or simply an innocent employee error. The task is becoming ever more difficult due to exponential data growth, which leading IT research and advisory firm Gartner, Inc. estimates to be about 45% annually. It is challenging to find backup and disaster recovery solutions that are both efficient and cost-effective as the amount of your critical data continues to grow.

Data backup and disaster recovery planning are best practices for every business, regardless of size. Small Business Technology Solutions can provide you with a simple, reliable, affordable AUTOMATED backup system that integrates both on-site backup for situations where local data recovery is feasible and cloud-based off-site backup in the event of the complete loss of data. Backups can include email messages, contact lists, files, databases, or even entire volumes. Data is encrypted during transmission to the cloud and is immediately available for remote recovery. Three copies of the data are maintained at separate locations – one locally at your place of business and two others in geographically separate data centers. All backups are managed and monitored by professionals and require little effort or expertise on your part.

Contact Small Business Technology Solutions today for a review of your data backup needs. For just a reasonable monthly fee, you can have this little slice of heaven and rest easier knowing your data can be restored if and when the need arises.


Study finds that most computer malware infections are due to user actions

November 7th, 2011 Comments off

According to a Microsoft study released last month, the software giant found that 44.8 percent of malware attacks on Windows based systems were the result of an action taken by the computer’s user. It may have resulted from simply clicking a link or downloading an infected file, and the user was probably duped into doing it. When malware, or malicious code, is allowed to be installed on a computer, it can give hackers any number of capabilities, including complete control of the infected computer. If that computer is connected to a network, attackers can often access other connected PCs and servers.

The next greatest source of malware, comprising 26 percent of attacks originated in infected USB and other storage devices. A user plugging in an infected iPod or smartphone into a USB port simply to charge it can transfer the malware to the computer and other machines on the network it is connected to. Also high on the list were ads for rogue security software (see the graphic above for some common examples) which cybercrimanals use to con users into downloading malware; and the exploitation of weak user passwords, which remains a common problem even today.

The study also found that roughly 90% of all malware targeted vulnerabilities that had a security patch available for a year or more. In the first half of 2011, between one-third and one-half of all exploits went after weaknesses in Oracle’s Java products. The document format most exploited was the PDF file used by Adobe Reader and Acrobat. Keeping all software patched and up to date is of utmost importance in defending against malware attacks.

Microsoft statistics show that ninety percent of all email traffic on the internet is spam or unwanted by the recipient. Small Business Technology Solutions SPAM Firewall service is capable of filtering out nearly all of these messages, eliminating the majority of email based attacks before they even reach the user. As for malicious web sites, the Small Business Technology Solutions Web Untangler device will block user access to a list of bad sites that is continually updated as they go online.

But in the end, people are an organization’s last line of defense against threats such as malicious code, disgruntled employees, and malicious third parties. It is important to keep employees educated on the computer security best practices they need to incorporate into their daily business activities.


Categories: New Tech Trends Tags:

Product Spotlight: The Cisco UC300 Series for Small Businesses

November 7th, 2011 Comments off

uc300In last month’s newsletter, we covered the advantages of Unified Communications (UC) for small business. To remain competitive, most small businesses need a voice and data system that can help reduce costs and boost employee productivity. The Cisco Unified Communications 300 Series for Small Businesses, Model UC320W, meets these needs. It’s a system that fits your budget, while significantly improving collaboration within your company.

Designed to support organizations with up to 24 employees, the UC320W offers business-class calling and messaging with full key system and small private branch exchange (PBX) features. The system is flexible enough to support a wide choice of Cisco SPA Series IP phones, and includes integrated wireless networking. The UC320W was designed with the small business owner in mind, providing all the features you need.

With the UC320W, you can lower your communications expenses, improve employee productivity, and respond to customers better. The system is also designed to easily grow with your business.


  • Voicemail and automated attendant
  • Voice to email notification
  • Support for Cisco SPA300 and SPA500 Series IP Phones
  • Supports for up to 12 public switched telephone network (PSTN) lines (FXO)
  • Includes licenses for up to 24 phones (maximum 9 analog phones/fax)
  • Embedded state-of-the-art, web-based configuration utility included

Powerful Data Networking:

  • 4-port Gigabit Ethernet (1000 Mbps) switch with VLAN support, to connect devices or expand your network
  • Gigabit Ethernet WAN port to connect to the Internet

Integrated Wireless:

  • Built-in 802.11b/g/n wireless access point allows for data networking and Cisco SPA525G2 wireless desktop phone support

Small Business Technology Solutions is featuring some great discounts during the month of November. Contact Michael, Robert or Steve today for the details.


Categories: Product Spotlight Tags: