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Archive for March, 2010

Spring Newsletter

March 29th, 2010 Comments off

Spring is here, and I know we are all excited about the warm weather that is slowly approaching. We have been very busy and would like to take this opportunity to give you a little insight into all the new changes and tell you about some new deals for the spring time.

Specials and Promotions

PC Cleanup Special – Only $85 per machine
This includes coming to your home or business and getting rid of the following:

  • Viruses
  • Spyware and Adware
  • Remove old files from user profile
  • Remove Any Unwanted Programs
  • We will also update System Drivers and BIOS if needed

Email Marketing/ Newsletter System – Starting at Only $8.95
Stay in touch with your customers with a monthly newsletter; tell them about specials or coupons. Our system allows organizations of all sizes to easily create, send, and track email newsletters, marketing campaigns, RSS feeds, surveys, and autoresponders.

Social Media Integration – Only $150
Social Media is the new way companies and people connect, whether it is facebook, twitter, linked In, etc. More and more people are going online to find what they need, or services locally. We will come out to your business and get you setup and personally show you how to use everything, and link all of your social media outlets together and link them to your website.

Company Update

Does your Business Need a Website? or Do you need a NEW Website?
We have a large base of businesses looking to us for website design and hosting. We provide all custom designs to suit your exact needs all at prices you can afford. Some site that have recenly been completed visit: UWWCEO, Janesville Ice Arena and ClestKiwi To see more samples of our work click here


Enterprise Grade SPAM filtering
We have officially launched a new service to combat SPAM for any of our customers. Even if you do not host your email through us, we will filter all of your email with the Industries leading SPAM filter by Barracuda Networks. The same system used by most Fortune 500 companies and the United States Military. All for a price any small business can afford, for more information visit our website

Vendor Partners
As we continue to provide great customer service and support to our customers and community we are constantly partnering with companies to provide the quality products and services you need. Did you know you can order Dell, HP, Cisco, and Microsoft products directly through us with better personal customer service than Best Buy® or Geek Squad®?
Upcoming Projects
As you might have been hearing over the airwaves and through the grapevine, we are working on a project to implement free community wireless access in the Downtown Janesville area. Please check out the article in the Janesville Gazette and our Company Blog for more information. If you would like to help or support the project please give Robert a call at 608-554-4858.
Internal Network Upgrades
In an effort to provide better customer service and protect your information we are in the process of upgrading and building our own new small data center to house all of your servers, network equipment and off-site backup storage systems; complete with 24/7 video surveillance, redundant high speed carrier grade internet links and backup power. The new center should be running at full capacity later this year.

UW-Whitewater: world’s first secure intercompany video telephone call with Cisco Systems

March 22nd, 2010 Comments off

March 22, 2010

Chancellor Richard Telfer saw his caller’s face on his video phone when he answered the world’s first official intercompany unified communications call over the Internet using Cisco’s Intercompany Media Engine on Wednesday, March 10.

Telfer’s participation in a demonstration by Cisco puts the University of Wisconsin-Whitewater on the leading edge of technology that could change the way organizations conduct business.

UW-Whitewater is one of the first pilot sites worldwide for the Cisco Intercompany Media Engine which allows organizations to spontaneously conduct secure, high-quality, voice and video telephone calls across the internet – using their existing telephone numbers – without the need to re-provision or replace currently deployed infrastructure.

Telfer participated in the first official demonstration of the system by answering a telephone call from Cisco Senior Vice President and General Manager for Enterprise Tony Bates on Wednesday, March 10. Telfer and Bates could see each other as they spoke. (To view Telfer’s video telephone call:

“This technology will allow for better communication and collaboration,” Telfer said. “UW-Whitewater values innovation, and this technology may help our faculty and staff members better communicate with partners in the community, region, state and beyond.”

The Cisco Intercompany Media Engine technology provides voice and video calling over a secure Internet connection.  Based upon proposed Internet Engineering Task Force standards submitted by Cisco, IME allows the same rich collaboration experience that exists within enterprises that have invested in UC technology to be extended beyond enterprise boundaries. The technology is simple, easy to use and works based on existing telephone numbers.

UW-Whitewater was selected as a pilot site for the inaugural call because of its receptiveness to new technology and the depth of its technical expertise, said Elena Pokot, assistant vice chancellor for Instructional, Communication and Information Technology.

The university is currently using several other Cisco products, including 600 to 700 Unified IP Phones that route telephone calls over the Internet. The new Timothy J. Hyland Hall has a Cisco videoconferencing system that allows users to see one another on a high definition screen as if they were in the same room.

Nick Ciesinski, a network architect in the campus Network Operation Center, said this technology takes the complexity out of making video calls because no technician is needed. Callers will also appreciate being able to see the person with whom they are talking.

“One thing you always hear from users about phone conversations is you can’t see expressions to really know what they may be thinking,” Ciesinski said.

Telfer’s call marked the 134th anniversary of the historic March 10, 1876, first telephone call from Alexander Graham Bell to his assistant, Thomas Watson.

Telfer, Pokot and others in the campus information technology department are using the Cisco video telephone system. UW-Whitewater plans to evaluate the demand on campus for this technology and a rate of adoption among its partners before deciding whether to expand across campus.

Wireless Internet touted for downtown Janesville

March 19th, 2010 Comments off

By JIM LEUTE ( Contact )   Friday, March 19, 2010 – Thanks to the Janesville Gazette

Robert Novak IIIJANESVILLE — Robert Novak III thinks Janesville is a good community.

But, he said, it could use another checkmark next to the attributes that support quality of life.

That’s why Novak and his young Janesville company are spearheading an effort to bring free community wireless Internet access to the downtown area.

With a partner, Novak owns Small Business Technology Solutions, a technical service provider for homes, businesses and nonprofits. The company also has an office in Kenosha.

“I came up with this idea one day when I was sitting in Courthouse Park on Main Street just enjoying the day,” said Novak, who graduated from UW-Whitewater with a business degree with an emphasis in information technology infrastructure.

“I was just thinking about what can be done to drive more traffic to the downtown area and bring back the luster it once had. Then it hit me: How great would it be if the entire area was covered in free WiFi?”

Small Business Technology Solutions will donate the labor and equipment for the project, which Novak said could approach $10,000.

The company will ask downtown businesses to host small access points and donate a small portion of their high-speed Internet to create the network. In exchange, the businesses will get an ad on the network.

Donations to offset hardware costs will be accepted.

Novak, who lives in Janesville, said the project has two goals.

“The first is obviously to give patrons another reason to go downtown, enjoy all it has to offer and visit the local businesses,” he said. “The second is that all the ads shown on the network will target those people within walking distance of the business displaying the ad.”

Novak said he has met with city and downtown officials, and the response has been favorable.

“I think it’s a great idea, a real no-brainer,” said Laurie Huml Eckert, a vice president at Forward Janesville. “Robert and his company have been very supportive of the community and they’re real go-getters.”

Novak hopes to have the network off the ground in the Main and Milwaukee streets area when the farmers market opens for the season.

“We’ll grow from there,” he said.

“We are doing this to add one more check in the good column of all Janesville has to offer,” Novak said. “We want to show the community our company is here to stay and want to see this community succeed by giving back in the best way we know how.”

The Case for Google in Kenosha!

March 19th, 2010 Comments off

Email Server Maintenance

March 16th, 2010 Comments off

This notification is to inform you of maintenance that may affect your Small Busienss Technology Solutions Inc service. Please review the details of this notification to determine if it will affect your service.

Brief Description: Mail Server RAID Firmware Update
Maintenance Start: Mar 21, 2010 6:30 PM EST
Maintenance End: Mar 21, 2010 10:30 PM EST
Impact: High

Full Description:

At approximately 6:30PM on March 21, 2010, we will be performing service affecting maintenance at our LGA1 (325 Hudson St, New York, NY) location. This maintenance is to upgrade the mail server RAID firmware to resolve disk read issues causing moments of mail inaccessibility. During this period, customers will experience periods mail inaccessibility of up to 30 minutes.

We apologize for any inconvenience this maintenance may cause and appreciate your patience as we continue to improve our serving platform.

Please direct any comments or questions to us at

Thank You

Small Business Technology Solutions Inc